Privacy Policy
This section informs users about the data collected and processed by the platform, the purpose of this collection, and how the protection of this data is ensured.
Introduction
Welcome to the Ticketeasy platform — an online service for searching, publishing, and purchasing tickets for events.
This Privacy Policy describes how we, the Ticketeasy team, collect, use, process, and protect users’ personal data, as well as with whom and on what grounds we may share this data.
By using our site, you agree to the terms of this policy. If you do not agree with its provisions, please refrain from using the platform.
Ticketeasy places great importance on protecting personal information and complying with international standards in the processing of personal data.
What data do we collect
- Personal data: name, email, phone.
- Technical data: IP address, device, browser.
- Information about actions on the platform (viewing events, purchasing tickets).
- Payment data: not stored, transmitted to Stripe.
Payment data
- All payments are processed through Stripe.
- Card data is not processed or stored by the platform.
- We only receive information about the transaction status and its ID.
How we use data
- Processing orders and displaying purchased tickets.
- Sending notifications, confirmations, and reminders.
- User support.
- Analytics and platform improvement.
Cookies
- Used to save user settings and improve UX.
- Users can disable cookies in their browser.
With whom do we share data
- Payment system Stripe.
- Event organizers (limited data on purchased tickets).
- At the request of government authorities (within the law).
User rights
- Viewing, editing, and deleting their data.
- Withdrawing consent for data processing.
- Deleting an account upon request.
Data protection
- Implementation of standard security measures.
- Storing data on secure servers.
Contacts
Support email: ivan.icanov@gmail.com
